We aim to build relationships with our clients
Our purpose is to provide data management, recoverability, prevention, compliance and planning services that enable our clients to overcome the disruptions and disasters that may affect their businesses. We do this by offering great products that are priced correctly, and excellent support.
What our clients say
We’ve been with IronTree since 2007 and have always received nothing but value through their product offerings. We at Pilot trust them to back up more than 800 clients’ Point of Sale systems every day, including Spur, John Dory and Panarottis. IronTree’s easy to deal with because everybody’s always willing to assist and their dedicated support is outstanding. We’d highly recommend IronTree for any size of enterprise.
Glenn Miller
Managing Director
Google needs to make an exception for how many stars you can give IronTree, 5 seriously isn’t enough.
A special thanks to Taahir, who apparently needs literally zero sleep, as he assisted me until 12am (we only stopped because of loadshedding) and then was up before 5am to continue. The other staff were just as great, our IronTree Sales contact, Samantha, interrupted her leave just to help set up our contract even though I assured her we’d be fine until next year after she reminded me to sign up in December. I have NEVER in my life experienced such kindness and hospitality from a company, would literally go out of my way to recommend their services to anyone.
Slade Schoevers
Glenstat Corporate Stationary
While dealing with Jared from IronTree’s Cape Town office I’ve been blown away by his hands-on approach, efficiency, helpfulness and patience in sorting out the implementation phase for our business. He’s gone the extra mile by hand-holding us through the process every step of the way. He’s communicated the complexities of the technical side to a lay person such as me in such a down to earth way that it’s given me a lot of confidence and assurance. He’s also liaised with our IT service providers, working with the tech people on our behalf. His service has been exceptional and he’s a real asset to IronTree. He needs to be commended.
Jane Fernandes
Pescaluna
Bos Brands was busy upgrading its accounting package, however, due to the backups that were needed, we ran out of space. They jumped on the call and added additional space for us and we were able to complete our backups and upgrade our system. The service we received was efficient, professional and effective.
Arno Fouché
Bos Brands
It’s very easy to get hold of IronTree. If I need to contact them, they answer at any time of the day or night. They are always readily available to assist. Whenever we have any difficulties – which is very seldom – they explain exactly what it is and how to fix it.
Nashtheer Sankar
SA Taxi
IronTree has been with us through thick and thin. The knowledge base they have and where they stand with the technology is fantastic.
Riyaadh Salojee
Garrun Group
Our team have worked with IronTree for many years. Their solutions are top-notch and their staff are highly knowledgeable. We can refer them with absolute confidence.
Travis Sinclair
Trailblazer Systems (Pty) Ltd
IronTree saved our bacon last night. Our main server was taken down with ransomware. We have been clients of IronTree for many years. This was the first time we ever needed a complete restore of all data. Jarred was a superstar. We were back up and running in a few hours. Thanks, IronTree.
Richard Frost
Armata Cyber Security
We’ve been registered and using IronTree for more than a year now, both at our Germiston head office and our branch in Pinetown. The backup works like a charm. Just a pleasure to deal with.
Roger Callegari
Advanced Transmissions
It is a pleasure to work with the team at IronTree for Acronis backup and Cloud Hosting. One Point Hosting has been a partner with IronTree since 2015 and we have had various services signed up for and working with the team to deliver those services; including technical support, which has been a great experience.
Andrew Govender
One Point Hosting
The staff at IronTree are super fast, efficient and very friendly. They went onto team viewing with me and sorted our problem out within minutes. Definitely a pleasure to work with.
Helen Venter
La Rochelle Enterprises
I received an IronTree backup warning: Out-of-Date backup. I emailed technical support and within a few hours the issue was resolved. Thank you Iron Tree for your friendly technical team! I’ve had nothing but fast and efficient customer support.
Maria A Moffat
AllPower
The level of service, the level of friendliness i receive from your staff members is out of this world. I do not like IT specialist a lot as they tend to talk “down” to you. The way your staff converse with their clients it seems as if it is their own business
Deon Oelofse
Snap-On Boksburg
Our backup was interrupted by software updates. I sent an email to IronTree and it was resolved in an instant. We give IronTree 10 out of 10 for their services.
Sikhumbule Sigogo
NOK Motors
Our computers were stolen and we were required to restore our backup. They told us exactly what to do and retrieved the backup for us with no issues. Keagan Thomas is an asset to IronTree as he has excellent technical skills and customer service.
Sashen Reddy
GlasFit Ballito
Friendly, quick service, and a fast response with information. Just a pleasure to work with.
Tharley Du Toit
Sales Administrator
* IronTree is wholly owned by Metrofile and rebranded to Metrofile Cloud.
