Shipping

Turnaround Time and Delivery:

  • Commitment: Orders are processed within 1-2 business days.
  • Delivery Options:
    • Standard Delivery: 3-5 business days.
    • Expedited Delivery: 2-3 business days.
    • Priority Delivery: 1-2 business days.

Delivery Within 48 Hours:

  • Eligibility: Available for most products.
  • Cutoff Time: Orders must be placed by 4 PM local time.
  • Fee: Standard shipping rates apply, unless delivery is 50km’s outside of Metrofile’s premises, then we will charge R9.98 per KM to and from the clients premises.

Collection at Your Nearest Warehouse:

  • Process:
    • Select the “Warehouse Pickup” option at checkout.
    • Choose the nearest warehouse location.
    • An email notification will be sent when the order is ready for pickup
  • Pickup Time: Orders are typically ready for pickup within 48 hours.
  • Identification: Customers must present a proof of payment, valid ID and order confirmation email at the time of pickup.

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