Turnaround Time and Delivery:
- Commitment: Orders are processed within 1-2 business days.
- Delivery Options:
- Standard Delivery: 3-5 business days.
- Expedited Delivery: 2-3 business days.
- Priority Delivery: 1-2 business days.
Delivery Within 48 Hours:
- Eligibility: Available for most products.
- Cutoff Time: Orders must be placed by 4 PM local time.
- Fee: Standard shipping rates apply, unless delivery is 50km’s outside of Metrofile’s premises, then we will charge R9.98 per KM to and from the clients premises.
Collection at Your Nearest Warehouse:
- Process:
- Select the “Warehouse Pickup” option at checkout.
- Choose the nearest warehouse location.
- An email notification will be sent when the order is ready for pickup
- Pickup Time: Orders are typically ready for pickup within 48 hours.
- Identification: Customers must present a proof of payment, valid ID and order confirmation email at the time of pickup.